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TikTok Ads Validation Error: Troubleshooting Tips

TikTok Ads Validation Error Troubleshooting Tips

TikTok has emerged as a powerhouse in the realm of social media marketing, with its engaging content format and massive user base. However, like any advertising platform, users may encounter validation errors when attempting to create and launch ads. In this article, we’ll explore common TikTok Ads validation errors and provide troubleshooting tips to help marketers navigate through them.

Understanding TikTok Ads Validation Errors

Understanding TikTok Ads Validation Errors

TikTok Ads validation errors occur when there is an issue with the content, targeting, or settings of an ad campaign. These errors are designed to ensure that all ads on the platform meet TikTok’s guidelines and policies.

Common TikTok Ads Validation Errors and Solutions

1. Error: Ad Creative Violation

   – Cause: This error occurs when the ad creative (image, video, or text) violates TikTok’s advertising policies.

   – Solution:

     – Review TikTok’s ad policies to ensure compliance.

     – Modify the ad creative to align with TikTok’s guidelines.


2. Error: Ad Text Violation

   – Cause: TikTok may flag ad text that contains prohibited or restricted content.

   – Solution:

     – Refrain from using profanity, explicit content, or any restricted keywords in the ad text.

     – Review TikTok’s ad policies for a comprehensive list of restricted content.


3. Error: Targeting Error

   – Cause: This error occurs when there is an issue with the targeting parameters set for the ad campaign.

   – Solution:

     – Review and adjust targeting parameters (e.g., location, age, interests) to ensure they meet TikTok’s requirements.


4. Error: Pixel Tracking Issue

   – Cause: TikTok may encounter difficulties in tracking conversions if there is an issue with the pixel implementation.

   – Solution:

     – Verify that the TikTok pixel is correctly installed on the website or app.

     – Test the pixel to ensure it is tracking events accurately.


5. Error: Ad Thumbnail Violation

   – Cause: The thumbnail image associated with the ad violates TikTok’s policies.

   – Solution:

     – Ensure the thumbnail image complies with TikTok’s guidelines and does not contain prohibited content.


6. Error: Ad Landing Page Issue

   – Cause: TikTok may flag the landing page associated with the ad for issues such as slow loading times or mismatched content.

   – Solution:

     – Optimize the landing page for speed and mobile-friendliness.

     – Ensure that the landing page content aligns with the ad’s messaging.


7. Error: Budget or Bid Amount Issue

   – Cause: This error may occur if the budget or bid amount set for the campaign does not meet TikTok’s minimum requirements.

   – Solution:

     – Adjust the budget or bid amount to meet TikTok’s guidelines.


8. Error: Video Aspect Ratio Issue

   – Cause: The video used in the ad campaign may have an incorrect aspect ratio.

   – Solution:

     – Edit the video to the recommended aspect ratio specified by TikTok.


9. Error: Ad Duration Violation

   – Cause: TikTok may flag ads with excessively long or short durations.

   – Solution:

     – Adjust the ad’s duration to meet TikTok’s recommended guidelines.


10. Error: Account or Payment Issue

    – Cause: Issues related to account setup, billing information, or payment processing.

    – Solution:

      – Review and update account information, including billing details.

      – Contact TikTok support for assistance with account-related issues.

Proactive Measures to Prevent Validation Errors

Proactive Measures to Prevent Validation Errors

1. Thoroughly Review TikTok’s Ad Policies: Familiarize yourself with TikTok’s advertising guidelines to ensure compliance from the outset.

2. Perform Pre-Checks: Before submitting an ad, review all elements including ad creative, text, targeting, and landing page to ensure they meet TikTok’s requirements.

3. Regularly Update Pixel Tracking: Ensure that the TikTok pixel is correctly implemented and periodically test it to ensure accurate tracking.

4. Monitor Ad Performance: Keep a close eye on ad metrics and user feedback to identify and rectify potential issues early on.


Encountering TikTok Ads validation errors can be frustrating, but with a systematic approach and a good understanding of TikTok’s guidelines, most issues can be resolved. By following the troubleshooting tips outlined in this article, marketers can navigate through validation errors and create successful ad campaigns on TikTok. Remember, adhering to TikTok’s policies not only ensures compliance but also helps maintain a positive user experience on the platform.

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